UKRAINIAN INDEX
OF EFFECTIVE INTEREST RATES
ON CONSUMER LOANS FOR INDIVIDUALS
Russian (CIS)English (United Kingdom)
Experts
New Publication:
New Publication:
New Publication:
Publications Calendar
< 07/2017 >
Mo Tu We Th Fr Sa Su
          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31            
 

Publications for tag international practice

 

CREDITMARKET INDEX - UKRAINIAN INDEX OF EFFECTIVE INTEREST RATES ON CONSUMER LOANS FOR INDIVIDUALS

I believe that the retail banking faces a number of challenges:
- a customer wants services (products) to be easily accessible. Customers don’t care where and how they can get it, but it must be easy and quickly. Besides, a customer requires proved warranties and service quality;
- a customer is able to compare. There are plenty of websites where financial institutions provide detailed information about conditions and requirements of service. There are special websites for financial service consumers.  New ways of gaining access to information deprive us of illusions of making a prospective customer visit our office and letting him get acquainted with our advantages;
- requirements to quality of risk management become. That’s why, verification and risk control services and the back-office have to be as more centralized, effective, specialized, and hi-tech as possible.

Read more...